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Everything you need to know before having a virtual skin consultation
Blog
16 November 2020

Blog
16 November 2020
With clinics closed once again as we enter a second lockdown, doctors across the country are turning to digital platforms to connect with their patients. We may not be able to enjoy the full clinic experience at this time, but there’s still a lot that can be done from the comfort of our own homes. Whether you need advice on where to get started with skincare, how to refresh your current routine, key ingredients, how to target specific skin concerns – or even plan treatments for the future, a virtual consultation can guide you on your journey to healthy, glowing skin at home. For the ultimate bespoke virtual appointment to turnaround your skin in a session, this is what you need to know. A clearer complexion awaits.
What can I achieve with telemedicine?
A surprising amount can be achieved with a virtual consultation – from discovering a new practitioner to getting a comprehensive education on treatments and skincare to obtaining personalised advice and even planning for treatments in the future.
A virtual skin consultation is a great way to start your journey to optimum skin health, achieve your skincare goals or check in with your practitioner following treatment. If you’re experiencing a minor problem such as a rash, an acne flare-up, or inflamed eczema it’s a way of accessing expert advice when you need it most and even prescription products or medication where necessary.
How to set yourself up for a virtual consultation
If you have a ring light, now is the time to fire it up. Ideally, you will have access to sunlight as well. However, if that isn’t an option, a private room with plenty of good lighting—preferably overhead instead of lamps, which provide ambient rather than direct light—will do.
Most doctors will want to see your areas of concern clearly and at level height, so making sure you’ve removed your makeup beforehand is key. Finally, you might also want to go through a trial run before the big day. Make sure you’re confident with how to work the microphone and camera on your phone, tablet, or computer.
What to expect during the appointment
Whether you’re a returning client or new to the clinic, you’ll receive instructions as to how your doctor prefers you to set up things at your end, including whether you need to download an app like Skype before your appointment. You may also get instructions about specific pictures to take ahead of time, to give the doctor a clearer image of any skin concerns you may be experiencing.
The consultation itself will be a lot like what you’d experience in person. Your doctor will ask questions and then examine what they can, possibly instructing you to move the camera or your face around as needed so they can get a clear picture of your concerns and come up with a bespoke plan for your next steps. Usually, you’ll be followed up with a breakdown of any products or treatments your doctor has recommended during the consultation.
How can I make the most of the experience?
Preparation is key when it comes to a successful consultation, virtual or otherwise. This is a chance for you to pick an expert’s brain for half an hour so have a list of key questions prepared when entering the appointment. Similarly, have a pen and paper nearby to make notes during the consultation. Your doctor is likely to feed you a great deal of valuable advice throughout the session so it can be beneficial to have something to refer back to afterwards.
Disclaimer: Please be aware that results and benefits may vary from patient to patient taking into consideration factors such as age, lifestyle and medical history.