Dr Sophie Virtual Skin Consultation • Illuminate Skin Clinics

Dr Sophie Virtual Skin Consultation

Enjoy a one-to-one, 30-minute online video consultation with Dr Sophie Shotter, offering personalised skin expertise. Whether you’re looking for advice on how to get started with skincare, how to refresh your current routine, key ingredients, how to target specific skin concerns – or even plan treatments for the future, a virtual consultation with Dr Sophie Shotter can guide you on your journey to healthy, radiant skin at home.

Following your virtual consultation, you will receive a unique code to redeem £25 of the consultation fee against products on our online shop.

Unlock Dr Sophie’s Skincare Secrets

During your online consultation you may choose to discuss your current skincare routine, or any skin concerns such as acne, pigmentation, dryness, ageing etc. Perhaps you’re looking for some expert advice around skincare ingredients such as actives or Vitamin A. Dr Shotter can also create a bespoke at-home facial for your unique skin concerns, choosing step-by-step products which you will then have the option of purchasing following your appointment.

Disclaimer: Please be aware that results and benefits may vary from patient to patient taking into consideration factors such as age, lifestyle and medical history.

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Treatment Overview

Time required for treatment

30 minutes

Time until results seen

Treatment longevity

Number of treatments required

Anaesthetic Required


Prices from



If you have further questions about this treatment, please call us on
0330 1331 272


How does the process work?

Step 1: Firstly, you will need to book the appointment via our online booking system or email hello@illuminateskinclinic.co.uk. You may also let us know about any specific concerns, questions or topics you would like to discuss beforehand if you wish.

Step 2: After making a booking, you will receive an email confirmation of your slot with a secure video link for your consultation time. Don’t worry, we’ll also send you an email reminder nearer the time.

Step 3: Your consultation will last approximately 30 minutes. Whilst you chat, Dr Shotter will do her best to gain a clearer understanding of your skin, your concerns and your skincare goals before making some recommendations. She can advise on skincare products and diet as well as other factors that may be affecting your skin such as stress or hormones. She can also issue prescription skincare if necessary.

Step 4: Following your consultation, you will receive an email summarising Dr Shotter’s recommendations as well as an exclusive gift code worth £25 that you may use towards products on our online shop.


How can I get the most out of my consultation?

The key is to find a good spot with good WIFI and lighting, preferably next to a window if possible. Then make yourself comfortable. It’s important that Dr Shotter can get a clear view of your skin, however, it will mainly be the discussion that drives her diagnosis.


Should I remove my makeup before my appointment?

If you are having a video consultation, we advise not to wear makeup so Dr Shotter can get a better view of your skin.


What can I expect after my consultation?

At the end of your bespoke consultation, Dr Shotter will be in touch with her recommendations for your routine moving forwards. We will also provide further information regarding the products advised for your bespoke at-home facial.

What our patients say

See what our patients have to say about their Illuminate experience in these independent reviews.

Disclaimer: Please be aware that results and benefits may vary from patient to patient taking into consideration factors such as age, lifestyle and medical history.
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