Terms and Conditions

Booking fee Policy

Illuminate Skin Clinic requires for all new patients to pay a booking fee to reserve an appointment date and time slot. This deposit is redeemable on all treatments unless cancelled less than 48 hours prior to the appointment date.

The booking fee can be redeemed up to 6 months after the initial consultation date.

The booking fee is not refundable unless it is deemed the patient is medically unsuitable for treatment.

The following booking fees apply on specific treatments:

  • CoolSculpting requires a £500 booking fee at consult
  • Plexr requires a £500 booking fee at consult
  • Threadlift requires a £500 booking fee at consult

All the above booking fees are non-refundable if cancelled less than 48 hours.

Cancellation Policy

Existing patient of Illuminate Skin clinic will be charged £50 if an appointment is cancelled less than 48 hours to the appointment time.

If you fail to arrive to an appointment you will be charged the cancellation fee of £50.00

If you have purchase a pre-paid course of treatments and fail to arrive for your appointment or cancelled with less than 48 hours’ notice you will forfeit your treatment booked.

If a genuine provable reason prevents you from attending at the last minute or you are in receipt of a medical certificate stating that you were ill to attend, your cancellation fee maybe refunded at the discretion of management.

Child Policy

Illuminate Skin Clinic regret that we cannot allow for children under the age of 14 to enter the clinic. Please be aware that we will have to turn you away if you bring someone under the age of 14 with you, new patients will forfeit their booking fee and existing patients will be charged cancellation fee £50.

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Brands We Use

aqualyx
botox
cellenis
Clinisept+
coolsculpting
exuviance
gardasil
Heliocare
intravita
Jane Iredale
juvederm
Kenalog
LED Mask
lumigan
Microneedling Pen
neostrata
Nouveau Lashes
obagi
Intravita PDO Threads
profhilo
prolon
pronokal
radiesse
rrs
silhouette soft
skin tech
skinade
specialist pharmacy
teosyal
thermavein
Venus Concept
visia
Viviscal Professional