Karen Chester
“Making people look good and feel amazing is what I love most about our business.”

Karen Chester, Level 4-Advanced Beauty

Clinic Business Manager

Karen joined Illuminate in spring 2017 as Clinic Business Manager to help Dr Sophie with the day-to-day management and future development of the business.

She started out in beauty therapy and is Level 2, 3 and 4 qualified, before entering aesthetics. Karen has over 16 years extensive experience in the aesthetics industry and prior to joining Illuminate spent over 9 years managing the flagship clinic of a leading UK chain.

At Illuminate she works very closely with Dr Sophie on many areas of the business. These include business management and systems, business development, quality assurance, product sourcing, marketing and customer relations.

Karen is passionate about the whole industry and gains huge satisfaction from seeing some of the fantastic results that the clinic brings to clients and the difference that effective treatments can make to a client’s confidence and outlook.

When she is not working Karen loves to travel – to the Far East and Spain in particular. Her other passion is animals, having grown up on a farm in Little Leighs, Essex.

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Awards

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2017

Businesswoman of the Year

Businesswoman of the Year

Kent Women in Business 2017

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2016

Finalist, Best Clinic South

Finalist, Best Clinic South

My Face My Body 2015

Start-Up Business of the Year

Start-Up Business of the Year

Kent Women in Business 2015

Professional Achievement Award

Professional Achievement Award

Kent Women in Business 2015

Rising Star Award

Rising Star Award

Kent Women in Business 2015

Bronze

Bronze

Kent Health and Beauty Awards 2015

Winner, Start-Up Business of the Year

Winner, Start-Up Business of the Year

Kent Independent Traders Awards 2015

Winner, Growth Award 2017

Winner, Growth Award 2017

IBAK 2017

Runner-Up, Small Business of the Year

Runner-Up, Small Business of the Year

IBAK 2017

Runner-Up, Service Excellence

Runner-Up, Service Excellence

IBAK 2017

Finalist, Best New Clinic

Finalist, Best New Clinic

My Face, My Body Awards 2015

Finalist, Diamond Awards

Finalist, Diamond Awards

Safety in Beauty 2016

Brands We Use

aqualyx
botox
cellenis
Clinisept+
coolsculpting
exuviance
gardasil
Heliocare
intravita
Jane Iredale
juvederm
Kenalog
LED Mask
lumigan
Microneedling Pen
neostrata
Nouveau Lashes
obagi
Intravita PDO Threads
profhilo
profhilo
prolon
pronokal
radiesse
rrs
silhouette soft
skin tech
specialist pharmacy
teosyal
thermavein
Venus Concept
visia
Viviscal Professional