Eve Thompson
“My favourite part of my role is to make each and every clients' journey as smooth as possible. From your first point of contact, right through to your follow up appointment, I will be there every step of the way.”

Eve Thompson

Patient Care Coordinator

Eve started her career in beauty, gaining her Level 2 Beauty Therapy qualification before working as a Spa Therapist for 3 years. Her natural ability with people and look after customers saw her move to front-of-house where she worked for 4 years, before making the move into aesthetics as front-of-house supervisor for a respected Tunbridge Wells clinic. A promotion to practice manager then gave her invaluable broader business experience and responsibility. In her role as Patient Care Coordinator at Illuminate, Eve is back doing what she loves most – dealing with people! She handles all new customer enquires and is responsible for welcoming new and existing clients to the clinic, ensuring that their patient journey progresses as smoothly as possible, and that all our patients are always comfortable and well looked after when in-clinic. Her administrative responsibilities include making patient bookings, taking payments and arranging post treatment follow-up and reviews.

Having worked in beauty and aesthetics for most of her career, Eve is passionate about the industry and the difference that expert treatment programmes can make to a patient’s overall wellbeing. She has a particular passion for dermal fillers, having seen first hand the difference that can make and the instant results that they can deliver.

Eve’s time outside of work revolves very much around her family and she loves going
to the theatre in London when time allows.

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Awards

Aesthetic Award For Best Clinic South

Aesthetic Award For Best Clinic South

Aesthetic Award For Best Clinic South 2019

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2017

Businesswoman of the Year

Businesswoman of the Year

Kent Women in Business 2017

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2016

Finalist, Best Clinic South

Finalist, Best Clinic South

My Face My Body 2015

Professional Achievement Award

Professional Achievement Award

Kent Women in Business 2015

Rising Star Award

Rising Star Award

Kent Women in Business 2015

Runner-Up, Small Business of the Year

Runner-Up, Small Business of the Year

IBAK 2017

Runner-Up, Service Excellence

Runner-Up, Service Excellence

IBAK 2017

Finalist, Best New Clinic

Finalist, Best New Clinic

My Face, My Body Awards 2015

Finalist, Diamond Awards

Finalist, Diamond Awards

Safety in Beauty 2016

Winner – Best Clinic South England 2019

Winner – Best Clinic South England 2019

Aesthetics Awards

Winner, Growth Award 2017

Winner, Growth Award 2017

IBAK 2017

Winner, Start-Up Business of the Year

Winner, Start-Up Business of the Year

Kent Independent Traders Awards 2015

Bronze

Bronze

Kent Health and Beauty Awards 2015

Start-Up Business of the Year

Start-Up Business of the Year

Kent Women in Business 2015

Brands We Use

aqualyx
botox
cellenis
Clinisept+
coolsculpting
exuviance
gardasil
Heliocare
intravita
Jane Iredale
juvederm
Kenalog
LED Mask
lumigan
Microneedling Pen
neostrata
obagi
profhilo
profhilo
radiesse
rrs
skin tech
specialist pharmacy
teosyal
thermavein
Venus Concept
Viviscal Professional
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