Emma Nye
“I love seeing patients who walk in with concerns, walk out smiling, with their goals reached”

Emma Nye, Level 3 Beauty Therapy

Front of House Supervisor

Emma joined the Illuminate team in 2018, having spent the previous 5 years working as a practitioner for a leading London aesthetics clinic. Prior to this she studied beauty therapy at the London College of Beauty.

As Front of House Supervisor Emma’s role is to make sure that each and every customer is welcomed and perfectly looked after throughout their treatment programme. She is also responsible for much of the clinic’s administration, including organising bookings, follow up appointments and patient aftercare. Her past experience and knowledge of both treatments and products means that she can provide excellent advice to new and existing patients as well as a warm smile and a wicked cup of coffee!

Emma thrives on the customer service element of her role. “Making new patients feel welcome and comfortable if they are a little nervous about their treatment is a really rewarding part of my job” she says.

One of her favourite treatments is chemicals peels because of the amazing results that she has seen them deliver for many patients. Her ambition is to do all she can to help Illuminate grow by delivering excellent patient care and service.

Outside of work, Emma spends lots of time walking Herbie, her Shitsu dog. She also loves socialising and going to the movies.

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Awards

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2017

Businesswoman of the Year

Businesswoman of the Year

Kent Women in Business 2017

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2016

Finalist, Best Clinic South

Finalist, Best Clinic South

My Face My Body 2015

Start-Up Business of the Year

Start-Up Business of the Year

Kent Women in Business 2015

Professional Achievement Award

Professional Achievement Award

Kent Women in Business 2015

Rising Star Award

Rising Star Award

Kent Women in Business 2015

Bronze

Bronze

Kent Health and Beauty Awards 2015

Winner, Start-Up Business of the Year

Winner, Start-Up Business of the Year

Kent Independent Traders Awards 2015

Winner, Growth Award 2017

Winner, Growth Award 2017

IBAK 2017

Runner-Up, Small Business of the Year

Runner-Up, Small Business of the Year

IBAK 2017

Runner-Up, Service Excellence

Runner-Up, Service Excellence

IBAK 2017

Finalist, Best New Clinic

Finalist, Best New Clinic

My Face, My Body Awards 2015

Finalist, Diamond Awards

Finalist, Diamond Awards

Safety in Beauty 2016

Brands We Use

aqualyx
botox
cellenis
Clinisept+
coolsculpting
exuviance
gardasil
Heliocare
intravita
Jane Iredale
juvederm
Kenalog
LED Mask
lumigan
Microneedling Pen
neostrata
Nouveau Lashes
obagi
Intravita PDO Threads
profhilo
profhilo
prolon
pronokal
radiesse
rrs
silhouette soft
skin tech
skinade
specialist pharmacy
teosyal
thermavein
Venus Concept
visia
Viviscal Professional