Brooke joined Dr Sophie’s team in 2022, after spending four years working as a Senior Clinic Co-ordinator at a renowned skin clinic in London. Prior to this, she worked as a make-up artist for several years which is where first discovered her real passion for skin health.

As Patient Care Coordinator Brooke is responsible for welcoming new and existing patients to the clinic, ensuring that their patient journey progresses as smoothly as possible, and that all of our patients are comfortable and well looked after whilst attending their appointment. Brooke thrives on the customer service element of her role – she really enjoys building relationships with patients and witnessing their transformation over time. “Many patients are understandably nervous when they first visit the clinic. Having someone there to talk to and guide them through the process can make all the difference” she says.

She is also responsible for much of the clinic’s administration, including organising appointments, checking in with patients post-procedure, and providing them with plenty of information and a friendly face before and after their appointment. Brooke is particularly excited about supporting patients throughout their journeys, building relationships, and acting as the crucial connection between patient and practitioner.

Brooke is hugely passionate about skin health and enjoys combining her knowledge of skin that she has built during her career in make-up with her customer service skills. “Skin health should be everyone’s number one priority when they seek aesthetic treatments. You can have all the injectables in the world but if you don’t look after your skin, you’ll never see the best results. It’s exactly the same with makeup. We need to get the base right first and foremost”.

Brooke loves to see the positive effect that both aesthetic and skin treatments can have on a patient’s overall confidence, as well as their physical appearance.

When Brooke isn’t working, she loves travelling and has already ticked off most of the places on her bucket list! She loves going on a Safari and is currently planning to do another one soon.