Consultation process
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Consultation process

Consultation process

During a consultation with a patient we will discuss a variety of topics such as why does the individual feel they need the treatment and what outcomes are they hoping to achieve. We will also cover medical information such as allergies, intolerances and any previous reactions to treatments. As the professionals it our duty to make sure we believe that the individual is making the right choice for them.

Aside from understanding medical history to make sure there will be no adverse reactions from any medications or surgery, we also need to be sure the patient is psychologically ready. Conditions such as Body Dysmorphia are well understood but if a patient is expecting unrealistic results from their treatment then it won’t go ahead.

Because we want to make sure you get the best treatment for your individual needs, initial consultations with us are free. There is just a £50 deposit required to secure your appointment, but this is fully refundable or redeemable against future treatment.

Disclaimer: Please be aware that results and benefits may vary from patient to patient taking into consideration factors such as age, lifestyle and medical history.

Awards

Aesthetic Award For Best Clinic South

Aesthetic Award For Best Clinic South

Aesthetic Award For Best Clinic South 2019

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2017

Businesswoman of the Year

Businesswoman of the Year

Kent Women in Business 2017

Runner-Up, Customer Service

Runner-Up, Customer Service

Kent Women in Business 2016

Finalist, Best Clinic South

Finalist, Best Clinic South

My Face My Body 2015

Professional Achievement Award

Professional Achievement Award

Kent Women in Business 2015

Rising Star Award

Rising Star Award

Kent Women in Business 2015

Runner-Up, Small Business of the Year

Runner-Up, Small Business of the Year

IBAK 2017

Runner-Up, Service Excellence

Runner-Up, Service Excellence

IBAK 2017

Finalist, Best New Clinic

Finalist, Best New Clinic

My Face, My Body Awards 2015

Finalist, Diamond Awards

Finalist, Diamond Awards

Safety in Beauty 2016

Winner – Best Clinic South England 2019

Winner – Best Clinic South England 2019

Aesthetics Awards

Winner, Growth Award 2017

Winner, Growth Award 2017

IBAK 2017

Winner, Start-Up Business of the Year

Winner, Start-Up Business of the Year

Kent Independent Traders Awards 2015

Bronze

Bronze

Kent Health and Beauty Awards 2015

Start-Up Business of the Year

Start-Up Business of the Year

Kent Women in Business 2015

Brands We Use

aqualyx
botox
cellenis
Clinisept+
coolsculpting
exuviance
gardasil
Heliocare
intravita
Jane Iredale
juvederm
Kenalog
LED Mask
lumigan
Microneedling Pen
neostrata
obagi
profhilo
profhilo
radiesse
rrs
skin tech
specialist pharmacy
teosyal
thermavein
Venus Concept
Viviscal Professional
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Illuminate Introduce New Private GP Service To The Clinic

Illuminate are delighted to introduce private GP consultations to our patients both virtually and in-person where appropriate. We have always been committed to finding ways to support healthier living but in the face of the current crisis, this is more important to us than ever. Our GP service gives you fast and easy access to friendly and experienced gps either in our discreet clinic environment or from the comfort of your own home.